DIRECT PRIMARY CARE
— Better care. Less expensive. Zero hassle. —
Frequently Asked Questions
We would love to answer any question you have. Here are answers to the most common questions, but please feel free to contact us if you have a question not answered below.
Direct Primary Care is a healthcare model focused on putting the patient first. That means treating them when they need it (evenings and weekends included), never rushing patients through appointments, and being proactive with healthcare treatment plans. The doctor-patient relationship is just as the name suggests – direct. Patients can contact their doctor directly via phone, text, email, or video chat 24/7. Direct Primary Care clinics don’t accept insurance, rather they choose to work directly with the patient, providing wholesale labs, deeply discounted prescription prices, and other costs savings along the way.
You can learn even more about DPC and how it compares with traditional, insurance-based primary care here.
The terms are often used interchangeably and essentially refer to the same principles. Concierge medicine is an umbrella term for medical practices that seek to get rid of the interference of insurance by which most other traditional practices are restricted. Direct primary care is the most common, most accessible, and most affordable form of concierge medicine.
We make healthcare simple. There is no interference with the patient-physician relationship. We are returning primary care to its root values of clinical excellence for and compassionate knowledge of every patient. The restrictions that typically leave physicians in a traditional healthcare setting buried in paperwork are removed, allowing us to spend our time where it really counts: with patients. In every aspect of your healthcare we promise accessibility, convenience, and affordability.
Yes! Everyone benefits from a service tailored directly to them, and that's what we're doing with primary care. We’re here for your immediate, acute needs. But because proactive healthcare is just as important, we’re here for that, too. You can read more about the health and financial benefits of primary care here.
Every visit, for whatever reason, will be thorough. Your immediate concerns will be addressed, and all your questions will be answered. Over time, we will build a comprehensive knowledge of your health. We will know if something is "off" which will help recognize, diagnose, and treat issues before they get out of control. We're more than just "sick care" – we want to help you achieve your best health and wellness.
Yes. We recommend our patients obtain a major medical plan with a high deductible coupled with a health savings account, or alternatively, join a health sharing ministry, to ensure financial help should hospitalization or referral to a specialist be necessary. We’re happy to refer you to insurance representatives who can help customize an insurance plan to your specific needs.
Unfortunately, not at this time. Once our providers complete the Medicare opt-out process, they will be able to accept Medicare patients who sign a one-time waiver declaring that neither you nor your doctor will directly bill Medicare for our services. Medicare will still cover any laboratory testing, imaging, medications, or hospitalizations prescribed by our offices. If you are currently covered by Medicare and are interested in becoming a patient of Remedy Health, please contact our office to be placed on a waiting list. We will notify you once our physicians have completed the opt-out process.
Yes! Pursuant to an Executive Order issued June 24, 2019, direct primary care membership fees are a qualified medical expense, which means you can pay for them with your HSA or FSA.
Additionally, your membership, in conjunction with a high deductible insurance policy (the premiums for which may also be tax deductible), will satisfy the health insurance mandate under the Affordable Care Act.
Please confer with your tax consultant to clarify tax consequences in your particular circumstances.
By providing superb primary care services – including treatment and monitoring of chronic conditions, preventive screenings, and overall health maintenance, we seek to reduce the need for hospitalizations and specialty referrals. If those services are needed and you have a wraparound health insurance policy, you would be able to use it. We are also constantly working to provide our patients with additional options.
We have a relationship with Tulsa ER and Hospital, which has direct-pay pricing available, and we round on patients admitted to that facility. If you choose to go to another hospital, we will work with your hospitalist during your hospital stay, as well as work closely with any specialist you may require. In some cases, depending on the level of care and the sorts of expertise required, we may rely on those specialized caregivers to manage your treatment.
We are also building a network of specialists who will provide services on a discounted, direct-pay (i.e. no insurance) basis. Like us, they are committed to price transparency and simplifying the patient experience. If specialist or hospital services are needed, we will review your options with you and proceed with what makes the most sense for you.
Absolutely! We know illness and injury are not limited to regular office hours. That's why our doctors are available to their patients directly via phone, text, email, or video chat 24 hours a day, 7 days a week. If necessary, we can arrange for a home visit, schedule permitting.
We're here for you, whenever and however you need us to be.
This is yet another advantage to the direct primary care model. Because we know you well, we can help you when you’re away from home and become sick, saving you an expensive trip to an urgent care or the emergency room. Many illnesses can be diagnosed and treatment determined via a simple conversation by phone, text, email, or video chat. We can then locate the nearest pharmacy and order the medications you need or have them shipped to you from our partner pharmacy.
If an in-person visit is warranted, we will reach out to a local DPC practice if there is one near you, and arrange a visit with one of their doctors.
We maintain scrupulous standards of privacy. Because there is no third-party (e.g. an insurance company) involved in your care at our clinic, we are never obligated to provide any third party with a copy of your records unless you specifically ask that we do so.
Come get to know us! Schedule a free, unconditional visit to discuss your healthcare needs. It’s the only reasonable way to begin what we trust will be a long, productive, healthy relationship.